Regulations

RENTFAST CAR RENTAL COMPANY TERMS AND CONDITIONS

Regulations of rentfast.co.uk regarding car rental (“Regulations”).
Effective as of 18.07.2024.

1. introduction

The regulations were issued by: company REBRANDY SP.
Z O.O., which is registered in the register of entrepreneurs under the NIP number 851 328 55 55

Rebrandy shall be hereinafter referred to in the body of the Terms and Conditions as Lessor.
The customer will be referred to in the body of the regulations as the Lessee.
These Regulations set out the terms and conditions of car rental from the Lessor to the Lessee and are an integral part of the rental agreement concluded during the car rental transaction.
In the event of a conflict between the regulations and the contract, the provisions of the contract between the lessor and the lessee will take precedence in such a case.
The lease agreement also includes a protocol for the transfer and acceptance of the Vehicle.

Definitions:

Hirer – a party to the Agreement and/or a person who has reserved a car or has rented this car without prior reservation.

User – This is the Hirer or any person to whom the Hirer has entrusted or indicated in the agreement as the person using the car in question or has entrusted the driving of the car during the term of the rental agreement

Documentation – any of the possible forms of car rental documentation including.
Data collected from suppliers regarding the use of the vehicle during the rental, rental agreement, terms and conditions, text messages, emails, phone calls that have been recorded

Monitoring system – devices installed in the car to track location, check driving style (including.
Incidents of rapid acceleration, incidents of rapid braking, incidents of sharp turning, towing alarm, speeding, bonnet lid opening alarm, smoke detectors in the vehicle, odometer.

(2) The lessee, user and person entrusted with the vehicle during the rental agreement

An individual who meets the following conditions, all of them combined, may become a lessee of a vehicle in accordance with the regulations:
1. Will show the landlord a valid passport or ID card for inspection
2. Will show the landlord for inspection a credit and/or debit card on which funds can be pre-authorized and is valid for more than 2 months after the end of the rental period specified in the agreement.
3. If it enters into the contract as a sole proprietor – it should be registered in the Central Registration and Information on Business Activity
4. Meets the following age requirements depending on the segment of the rental vehicle:
  - A minimum of 19 years old with P, P+, D, T segment cars
  - Minimum 22 years at SUV, S segment cars
  - A minimum of 25 years for cars in the S+, SUV+ segment
5. It is possible to change the required age of the driver to a lower one upon payment of a fee:
  - EUR 50 per day for cars in the P, P+, D, T segment for each driver year required
  - 150 EUR per day with SUV, S segment cars for each driver year required
  - EUR 300 per day for cars in the S+, SUV+ segment for each driver year required
A legal entity or an organizational unit may also become a tenant with an attorney or representative entering into a lease agreement:

- Will show a current copy or the copy will be confirmed by a representative of the rental company online
- Will show the landlord a valid passport or ID card for inspection
- If he or she is an authorized representative, he or she will present for inspection a valid power of attorney to represent the entity in question and declare that the power of attorney has not been revoked by him or her
- Fulfills the condition of § 2(1)(d).
  d)

The Tenant agrees to the verification necessary to establish the Tenant’s financial capabilities and reliability by checking the Tenant in BIK, KRD databases, checking the Tenant’s criminal record and checking with other entities related by contracts with the Landlord.
The Tenant also agrees to provide access to business information and exchange of business data on the basis of the Act of 9.04.2010 on providing access to business information and exchange of business data.
1. If any of the entities listed in Section 3 provides the Lessor with negative information regarding the Lessee’s payment reliability
The Renter shall bear full responsibility for the object of the rental agreement and for the actions of the user or the person to whom he actually entrusted the object of the rental agreement, in particular for the user’s compliance with the Regulations and the rental agreement until the Renter returns the car to the Lessor.
In the event that the rental agreement is concluded by more than one person, their responsibility for the resulting damage is joint and several.
Only the Lessee and the user who, at any time during the term of the lease agreement, meet the conditions set forth in § 2(1)(d) are authorized to drive the subject of the lease agreement. , holding a valid driver’s license for a category relating to the subject of the rental agreement for at least one year.
If the Lessee does not meet the conditions described in § 2 item 5, the Lessor is entitled to refuse to conclude the contract, to terminate the already signed contract immediately.

3 Contract and Car Reservation

The Renter shall make a car reservation through the rental company’s website (rentfast.pl), by telephone or in person at the rental point.
The prices valid on the rental company’s website (rentfast.pl) on the day of reservation are binding.
The renter will receive a confirmation of the reservation, provided that the car is available on the date he/she is interested in.
The conditions for the conclusion of the agreement by the lessor are:
- The conditions listed in § 2 point 1
- Renter’s acceptance of the Rental Regulations available at rentfast.com/terms
- Making a reservation at least 12 hours before the car is scheduled to be picked up
- Possession of a credit or debit card for pre-authorization of the deposit for the car in question and payment of any subsequent charges
- In the case of payment by bank transfer – crediting the payment to the Lessor’s account
The contract between the parties is concluded by its personal or electronic signing between the parties.
The contract can be concluded through electronic devices including.
Tablet, laptop etc.
In this case, the signature is made remotely or in person and it is then transferred to the appropriate place on the contract which is also the protocol of receipt and return of the car.
At the time of concluding the agreement, a Preauthorization of funds secured for the deposit of the rented car is made on the credit or debit card.
The amount of the deposit depends on the model of the rented car and the amount is shown each time in the presentation of the given model on the rentfast(rentfast.pl) website.
The Lessor shall be entitled to charge the Lessee the unpaid but due amounts under the Agreement, the Regulations or the Price List available on the rental website.
In the event of a blockage of funds in the account lasting more than 14 calendar days, the Lessor recommends that the Lessee contact his own bank.
Release of pre-authorization does not imply a waiver of the Lessor’s claims against the Lessee.
In case of inability to issue a car in accordance with the reservation confirmed by the rentfast employee, the Lessor may rent a car of the same or higher class, for the price from the reservation, which does not constitute non-performance or improper performance of the Contract.
In the case of renewal of the lease, the Tenant shall be billed at the last price applicable to the Tenant.

4 Responsibilities of the tenant

The Renter receives from the Lessor a car fully operational, allowing for its proper operation and clean.
The Renter undertakes to use it with due care and to return it in the condition in which it was at the moment of rental.
The Renter, returning the car, shall also return all documents, keys and equipment that were given to him during the rental of the car.
All RentFast rental cars are equipped with a monitoring system.
The Hirer and the user and the person to whom the Hirer has directly entrusted the use of the car undertake, in particular, to:
- Locking the car after leaving the vehicle,
- securing keys and documents from the car,
- Performing, at its own expense, a current and basic inspection of the car consisting of, among other things, checking the amount of engine oil, fuel, windshield washer fluid, coolant, brake fluid, AdBLUE fluid, checking and monitoring proper tire pressure and the operation of any lights,
- using the correct fuel as indicated at the fuel filler or in the registration certificate under P3.
The cost of fuel consumed during the rental, operating fluids, and repair or replacement of damaged tires (if it is not possible to purchase a single tire of the same type, also a second tire for the same axle in the case of 4-wheel drive cars, tire replacement is carried out in accordance with the recommendations of the manufacturer of the vehicle) is covered by the Renter.
Travel by car abroad is possible only to the following continental parts of countries (excluding islands): Lithuania, the Czech Republic, Slovakia, Germany, Austria, Hungary, Estonia, Latvia, the Netherlands, Belgium, France, Switzerland, Italy, Slovenia and Croatia, subject to the Lessor’s approval of the trip abroad and payment by the Renter of the one-time fee specified respectively in the price list for approval of the trip abroad according to the respective car segment specified in § 8 points 9-20.
All costs associated with the breakdown, damage or theft and with the return of the car located outside Germany shall be borne in full by the Renter who is not a consumer.
The Renter who is a consumer shall bear the costs referred to in the preceding sentence, unless he demonstrates that he is not at fault for their occurrence and violation of the Agreement.
In the event that the law of the country § 4.5 provides for different requirements for the equipment of the car than the German law, the Renter is obliged to adapt the car to the requirements of the law
If the Renter uses the car inconsistently with the Agreement or its intended use, as well as if from the circumstances there is a reasonable suspicion of its theft or misappropriation, the Lessor may terminate the Agreement with immediate effect.
Smoking tobacco products, electronic cigarettes, alcohol consumption, drug use, and transporting animals in the car is prohibited except in the car’s own specially designated container.
It is forbidden to remove or obscure the markings on the car, including the Lessor’s company markings, unless the Lessor agrees to this in writing or to the email address indicated by the Lessee.
Payment of all fines, penalties, parking fees, highway and other tolls for the use of road infrastructure, as well as private and public law debts arising from the use of the car is the responsibility of the Renter or User, unless the Renter demonstrates that neither the Renter nor the User is responsible for the arising of such amounts to be paid.
The Lessee shall be obligated to reimburse the Lessor for the amounts that the Lessor has paid due to the Lessee’s violation of the obligation specified in the preceding sentence.

5. termination of the lease agreement

The Lessee has the right to terminate the Agreement with immediate effect in the event of a gross violation of the provisions of the Agreement by the Lessor and in a situation where the Lessor once again fails to comply with its obligations.
The Landlord may terminate the contract with immediate effect if the Tenant is in arrears in the payment of rent for more than 15 days from the due date.
This does not apply to arrears due to the fault of the Landlord (failure to provide the Tenant with invoices, incorrect bank account number, etc.).
In the event of termination of the contract, the Lessor shall be entitled to remuneration for the car rental period falling until the date of termination.
The declaration of termination may be made in writing or verbally under pain of nullity.

6. car pass

The Renter is obliged to return the car at the place of return of the car declared in the contract, or may return the car at another place with the consent of the Lessor in accordance with the price list described in § 8 item 4.
If it is a place other than specified in the rental contract.
Taking the car back after the established time is not subject to additional charges only if the time does not exceed 90 minutes from the required time of taking the car back.
Taking the car back after 90 minutes from the required time is connected with charging additional fees in accordance with the price list presented in § 8 point 4.
Any rental can be extended by the Renter by phone, email or in person after obtaining an extension approval issued by the Lessor, the extension of such rental must be made no later than 12 hours before the date of return of the car specified in the rental agreement.
A car that is not returned by the agreed date from the contract, or after the required date of return of the car (including permissible delays and extensions of the rental) shall be reported to the relevant law enforcement authorities as an appropriated car.
In such a case, the hirer will be charged additionally for the organization and transportation of the expropriated car and all necessary activities to secure the car according to invoices for services from suppliers +50% (including transportation of the car, change of security features in the car, labor and administrative fees).
In the event of a delay in returning the car without the Lessor’s consent, the Lessor is authorized to pick up the car from any location and to charge the Lessee the full costs associated with such pick-up plus 50% of the value of all costs.
The return of the car, keys and documents of the car may take place, subject to § 5 points 4 and 5, only to the representative of the Lessor.
The return of the car is confirmed by a receipt protocol signed by the representative of the Lessor and the Lessee.
If the Renter evades participation in the acceptance or signing of the acceptance protocol or is absent at the agreed place and time of return, the Lessor may perform the acceptance unilaterally.
All rentfast rental points can be points with or without a person representing the rentfast rental company.
Information about the points is available at rentfast.pl
Return of a car at a point with a representative during the working hours of the point is free of charge and takes place in accordance with the procedure of car collection (signing a protocol of car return), return of a car outside the working hours of a given point is paid additionally in accordance with the price list contained on the website rentfast.pl
In the case of returning the car in the absence of a representative of the Lessor in a place agreed with the Lessor other than the rental point – the Renter makes the return by handing over the keys and documents of the car to a person indicated by the Lessor.
The Renter thus accepts the Lessor’s unilateral acceptance of the car by having the Lessor’s representative sign a car acceptance protocol.
If an insurance company or assistance operator is obligated to pay for the rental of a car under an agreement separate from the Rental Agreement, and the Renter extends the rental, the obligation to pay for each additional day after the expiration of the period agreed with the insurance company or assistance operator, shall pass to the Renter.
The Renter shall pay the amount due in advance, and the Agreement shall be extended only for the period prepaid by the Renter.
In case of non-payment, the Agreement shall be terminated at the end of the last paid rental day.

7 Breakdowns, damage, theft of the car

The Lessee is obligated to make the car available each time at the request of the Lessor for inspection or tire replacement at the expense of the Lessor.
In any case when the car breaks down, the Renter is obliged to immediately inform the Lessor.
It is forbidden for the Renter to make any repairs, improvements or replacement of parts in the rented car.
The renter is also not allowed to tow or transport the rented car on a trailer.
If the Renter leaves the car inoperative or damaged through the fault of the Renter outside the place of return indicated in the contract, the Renter shall bear the full cost of towing the car.
A rented car may not be used to tow another vehicle under any circumstances, unless you receive permission from the Lessor to do so.
In the case of theft of the rented car, damage, collision or accident, it is the Renter’s responsibility to immediately notify the Lessor of the situation at +48 66 88 65 88 6.
The Renter is also obligated to cooperate with the insurance company and the Lessor to the extent necessary to liquidate the damage, in particular, to provide a written description of the incident, copies of documents required by the insurance company, including a statement of sobriety at the time of the incident.
In the case of theft of the car, the Renter is obliged to immediately return the car keys and documents to the Lessor.
The Renter shall be liable for the damage caused by his/her failure to comply with the obligations under this section, unless he/she demonstrates that his/her failure to cooperate does not hinder the Lessor’s claim for the events indicated above.
In the event of a breakdown or immobilization of the car, the Lessor will make a substitute car available to the Lessee within 12 hours in Poland or 48 hours in the countries mentioned in § 4 point 5 from the moment of informing the Lessor.
The Renter does not pay rental rent for the period of waiting for a substitute car.
If the substitute car is of a lower class, the rental amount shall be reduced accordingly.
The lessor has the right to refuse to provide a replacement car in the event that:
- The renter loses or destroys the registration certificate of the rented vehicle,
- The renter loses or destroys the policy on the rental vehicle,
- Renter loses or destroys the keys to the rental vehicle,
- The renter or user of the vehicle damages the vehicle through no fault of his own
- Immobilization of the car outside Germany, in case of failure to obtain the Lessor’s consent to travel abroad or failure to pay the fee for such a trip
- Parking damage and acts of vandalism, unless they prevent the use of the car, and the Renter is not responsible for their occurrence
- A tire will be punctured in the vehicle

8 Liability and contractual penalties of the Lessee

1. The Lessee for the events specified in § 7 items 2 – 4 of the Regulations shall pay to the Lessor the contractual penalty specified in these items, unless the Lessee proves that the event occurred due to reasons for which neither the Lessee nor the User is at fault.
2. The amount of the contractual penalty for damage or failure to fulfill the obligations under § 6 item 6 will depend on the class of car, and such can be found in the detailed description of the vehicle in question available on the Lessor’s website (rentfast.pl):
  - Class D – €2,000
  - P-Class – €4,000
  - P+ class – €5,000
  - T-Class – €4500
  - SUV class – €7,000
  - S-Class, SUV+ – €10,000.
  - S+ class – €12,000
3. The renter as well as the user has the right to do 3 harsh driving incidents per day using a class vehicle: D, P, P+, T, SUV, S and 2 incidents of harsh driving in vehicles of class S+, SUV+, these incidents are monitored by an external monitoring system and saved for further processing, each user has the right to review the incidents he made during the entire period of car rental – upon request.
4. Other contractual penalties:

1. - - incident concerning harsh driving – sharp turning – 200 EUR each time, cars of class: D, P, P+, T
    - incident involving harsh driving – rapid acceleration – EUR 100 each time, class cars: D, P, P+, T
    - incident involving harsh driving – sudden braking – 100 EUR each time, cars of class: D, P, P+, T
    - incident involving harsh driving – sharp turning – 300 EUR each time, class cars: S
    - incident involving harsh driving – rapid acceleration – 200 EUR each time, class cars: S
    - incident involving harsh driving – sudden braking – 200 EUR each time, class cars: S
    - incident concerning harsh driving – sharp turning – 500 EUR each time, class cars: S+, SUV+
    - incident involving harsh driving – sudden braking – EUR 400 each time, class cars: S+, SUV+
    - Exceeding the speed limit by 50 km/h in a built-up area – EUR 250 each time
    - damage, loss of car key or remote control – Cost of making +30%
    - Damage, loss of cruise plate.
      (including stickers on the windshield) – 400 each
    - smoking/nicotine, consumption of alcohol or drugs – EUR 500
    - Carriage of animals outside the transporter – EUR 300
    - return of a dirty car – according to the price list on the lessor’s website
    - return of a dirty van – 150 EUR
    - return of a car with dirty upholstery (to be washed) – 250 EUR
    - return of a car with permanent dirt – 500 EUR
    - Non-contractual use of the car – daily rental rate + 30%
    - loss of warranty on the car due to the fault of the Renter or the user, repair of the car without the consent of the lessor – 5000 EUR
    - Filling the car with the wrong fuel – €2,500
    - dismantling, making alterations or replacing parts of the car without the consent of the Lessor – EUR 5000
    - Going abroad without the consent of the Lessor – 3000 EUR (car class: D, P, P+, T, SUV).
    - Going abroad without the consent of the Lessor – EUR 7000 (car class: S, S+, SUV+)
    - Driving a car by a person who is not the Renter or User – EUR 1000
    - tire damage – cost of tire + EUR 100
    - damage to or loss of hubcap – cost of hubcap + EUR 100
    - rim damage – repair/replacement cost + EUR 300
    - losing a parking ticket issued by the operator – cost of the operator
    - Replenishment of the missing fuel to the amount according to the lease agreement – fuel cost +35%
    - Provision of car renter’s data to the state authority – fee according to the bank’s price list +100%
  - (5) The lessor shall have the right to claim additional compensation under the general rules in case the amount of damage exceeds the contractual penalties.
  - (6) The Renter, for the fee specified in § 8.5, may purchase from the Lessor at the conclusion of the contract additional packages that reduce or exempt the Renter from liability in the event of external damage to the car:

Partial Protection – CDW+TP (Collision Damage Waiver + Theft Protection).

Full Protection – SCDW+TP+WDP+TDP (Super Collision Damage Waiver + Theft Protection + Window Damage Protection + Tire Damage Protection).

1. The full extent of the exemption or exclusion of total liability for resulting damages is available from the representative issuing additional insurance for the Tenant for the duration of the lease.
2. Additional insurance packages can be purchased only before the signing of the contract and at the express request of the Lessee, the rate is available from the Lessor’s representative.
  It is not possible to purchase these packages already during the term of the contract for external reasons.
3. If the damage occurs in the case of an intentional act or omission by the Lessee, the Lessee shall be liable up to the full amount of the damage caused plus administrative costs associated with the elimination of the damage not exceeding 10% of the total value of the damage.
  These are the following cases:

When the Renter or user damages the interior of the car or leaves permanent stains in it
When the Renter or user driving the car will be in a state of intoxication, under the influence of drugs or other intoxicants, or without valid authorization to drive the rented vehicle
when the hirer or user moves away from the scene of the accident or collision
Unauthorized departure of a vehicle outside the territory of Poland
Failure to return the car documents and/or keys after the theft of the car or failure to comply with other obligations required by the insurer resulting in the denial of the claim
Exceeding the speed or payload limit, or any other violation of traffic regulations in force at the place where the collision or traffic accident occurred
participation in competitions / rallies / races / shows and other such events
Using false data or documents to rent a car
Use of the car by a person other than the Renter or User

1. The lessor in special cases has the right to waive all or part of the contractual penalty or additional charges.
2. The lessor has the right to recalculate the preferential rate granted individually to the standard rate from the rental company’s price list in cases where:

The tenant makes payments outside of the timeframe specified in the contract or invoice
Tenant evades payment
The Lessee extends the rental of the vehicle on his/her own without any agreement with the Lessor (uses the vehicle non-contractually)
The tenant blatantly violates the terms and conditions and/or the agreement

9 Payments and fees

All fees and payments, including the deposit, are collected in advance in German currency (EUR).
In exceptional circumstances, fees may be collected at the end of the period of the concluded contract.
If collection of a given fee in advance is not possible due to the type or moment when the obligation to pay it arises, the fee is collected after the end of the lease.
The parties may determine the principles of settling the charges differently, in particular with the participation of a third party in such settlements.
If the third party refuses to cover in whole or in part the Lessor’s receivables under the lease, the Lessee shall be obligated to pay them within 7 days from the date of the summons.
Renter may revoke consent to issue and send accounting documents electronically in writing or by e-mail: biuro@rentfast.pl.
The prices listed in the Terms and Conditions, the Agreement and on rentfast.co.uk are net prices, unless otherwise indicated in the Agreement or master agreement.
The Renter is responsible for all costs associated with the payment of amounts due under the Contract.
In the case of foreign currency transactions, the Lessor shall apply the conversion rate 1 Euro = according to the exchange rate of the National Bank of Poland of the current day, 1 Dollar = according to the exchange rate of the National Bank of Poland of the current day.
In the event of a delay by the Tenant in payment of dues under the Agreement or the Regulations, the Landlord shall be entitled to the maximum interest for delay specified in Art.
481 §2 of the Civil Code.
The landlord has the right to add additional fees each time in the following cases:

Return or release of the car outside of branch office hours – according to the price list in effect on rentfast.pl, EUR 25 on weekdays from 6:00 to 9:00 and from 18:00 to 22:00, EUR 50 on Sundays and holidays and during night hours, i.e.
22:00-6:00.

Extension of insurance referred to in § 7 item 6 – The following rate is charged at the beginning of the contract for each day of car rental:
- Partial Protection – CDW+ TP
  - Classes D, P, P+ – 30 EUR
  - T-classes- EUR 50
  - S-class, SUV – EUR 80
  - S+ class – EUR 100
- Full Protection – SCDW + TP + WDP + TDP
  - Classes D, P, P+ – 50 EUR
  - T class – 80 EUR
  - S class – 100 EUR
  - S+ class – 150 EUR
The fee for each user other than the tenant is – EUR 15 per day.
Navigation, Child seat and other accessories – according to the price list applicable on rentfast.co.uk.
Cancellation fee 48 h or less before the start of the lease – 25% of the value of the lease.
Return of the car in a different place than specified in the contract without the consent of the Lessor – 300 EUR.
Permission to travel to: Germany, Czech Republic, Slovakia, Lithuania for cars of class D, P, P+ – 200 EUR.
Approval for trips to: Germany, Czech Republic, Slovakia, Lithuania for T-class cars – 400 EUR.
Approval for travel to: Germany, Czech Republic, Slovakia, Lithuania for S-class cars, SUVs – 500 EUR.
Approval for travel to: Germany, Czech Republic, Slovakia, Lithuania for S+ class cars – 1500 EUR.
Approval for trips to: Austria, Hungary, Latvia for cars of class D, P, P+ – 300 EUR.
Approval for trips to: Austria, Hungary, Latvia for T-class cars – 450 EUR.
Approval for trips to: Austria, Hungary, Latvia for S-class cars, SUVs – 750 EUR.
Approval for trips to: Austria, Hungary, Latvia for S+, SUV+ cars – 2250 EUR.
Approval for travel to: Netherlands, Belgium, France, Switzerland, Italy, Slovenia, Croatia, Estonia for class D, P, P+ cars – 400 EUR.
Approval for travel to: Netherlands, Belgium, France, Switzerland, Italy, Slovenia, Croatia, Estonia for T-class cars – EUR 600.
Approval for travel to: Netherlands, Belgium, France, Switzerland, Italy, Slovenia, Croatia, Estonia for S-Class cars, SUVs – 1000 EUR.
Approval for travel to: Netherlands, Belgium, France, Switzerland, Italy, Slovenia, Croatia, Estonia for S+, SUV+ cars – 3000 EUR.

10. final provisions

Please send complaints to the rentfastpod company’s registration address at the beginning of the terms and conditions or by email to: biuro@rentfast.pl
Each complaint will be processed within the statutory period of 30 days from the acceptance of the application, and the manner of processing the complaint will be conducted in the same form as the application was accepted.
Modification of the contract, termination of the contract or renewal of the lease agreement must be in writing or documented.
The administrator of the personal data is the Lessor company Rebrandy sp.
z o.o. with its registered seat in Szczecin at ul.
Jesionowa 28., which was entered in the register of entrepreneurs under the number NIP 851 328 55 55.
The rules of processing of personal data by the Lessor and clauses in the performance of the Lessor’s information obligations are included in the Privacy Policy.
The Tenant shall not be entitled to withdraw from the Agreement or extend the Agreement pursuant to Art.
27 of the Act of May 30, 2014.
on consumer rights pursuant to art.
38 item 12 of that Act.
The Regulations and the Contract shall be governed by German law.
Any disputes arising in connection with the Contract shall be resolved by the court of local jurisdiction for the registered office of the Lessor, except for cases in which a party is a consumer within the meaning of Art.
221 of the Civil Code, which shall be resolved by a court of general jurisdiction.

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